From Starbucks to sociology: How one barista found her passion in community advocacy
Pamela Garcia’s interest in sociology began with her own experiences in mental health and deepened as she discovered how social systems shape individual well-being. Photo courtesy of Pamela Garcia
Editor’s note: This story is part of a series of profiles of notable spring 2025 graduates.
When Pamela Garcia moved permanently to the United States in 2020, she wasn’t planning to go back to school. She had spent her life in Tijuana, Mexico, crossing the border each day for work.
It was her job at Starbucks that opened up new pathways for her future career. A good friend and fellow barista told her about the Starbucks College Achievement Plan through ASU Online.
Garcia had never attended college — in fact, she had been out of school for 10 years, so she felt unsure that she could even succeed in higher education. But her coworker encouraged her and walked her through the process.
Now Garcia is not only graduating with a degree in sociology from the Sanford School and a minor in social welfare from the Watts College of Public Service and Community Solutions, but a perfect GPA and a clearer direction for her future.
“Starbucks was supposed to be just another job, but it turned out to be the best decision I have ever made as pursuing higher education opened a whole world of possibilities,” Garcia said. “I will be forever grateful for this opportunity and the guidance I received.”
Garcia’s interest in sociology was shaped by her personal experiences with mental health and deepened by a growing understanding of how social systems influence individual well-being. Initially, she considered studying psychology. But an advisor suggested sociology might be an even better fit for her — and she quickly saw how the field aligned with her interests.
“The moment I took SOC 101, during my first semester at ASU, I knew I was going to love my career,” she said. “Learning about how society works and the issues we face makes me feel passionate and thirsty to engage in advocacy.”
Sociology also helped her reframe her own story.
“As I shifted my focus from my own struggles to broader social issues, I gained a new perspective that helped me navigate my mental well-being more effectively,” she said.
Garcia has since channeled her passion into coursework focused on community challenges, and she has volunteered with Alliance San Diego, a nonprofit that supports individuals navigating legal and immigration systems. After graduation, she hopes to continue that work and grow her impact.
“My goal is to help as many people as I can,” she said.
We caught up with Garcia to learn more about her journey and what she hopes to do next.
Editor's note: Answers have been edited for length or clarity.
Question: What’s something you learned while at ASU — in the classroom or otherwise — that surprised you or changed your perspective?
Answer: During my journey at ASU Online, I learned that no matter the background, the wealth or the social capital one might have, if given the opportunity, anyone can achieve greatness. There is a need for more programs like SCAP that provide employees — who might not otherwise have the opportunity or guidance — the chance to pursue higher education.
Q: Shout out a professor who made a big impact on your journey — what did they teach you?
A: I remember many professors who taught incredible courses. However, one person who has had a significant impact on my journey is my academic advisor, Jennifer Nelson. She has always believed in me and lifted my spirits during our advising meetings. Jennifer genuinely cares for her students and provides them with the tools they need to succeed in an online environment.
Q: What’s the best piece of advice you’d give to those still in school?
A: Several things have helped me succeed in an online environment. First, always keep a planner! Staying organized was key to my academic success. As a pen-and-paper person, I kept a planner alongside my work schedule and created a weekly plan outlining the tasks I needed to complete to meet deadlines.
Second, having a strong support network is essential. My now-husband took care of most meals and household chores so I could focus on work, studying and volunteering. Additionally, having a friend from work to share the unique experiences of online school and an advisor for academic guidance kept me motivated.
Finally, always keep your end goal in mind. During difficult moments, remembering why I started and focusing on my career aspirations gave me the motivation to push through challenges.
Q: What’s one thing that made you feel connected to ASU while learning online?
A: Having coworkers (at Starbucks) who are studying at ASU is a great thing to feel connected while in an isolating environment. Also, finding people or organizations that do what you want to do in your career can make you feel more connected to a purpose.
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